Recently there has been quite a lot of discussion in Habbo and on fan sites about an unlawful attack against our Habbo operating systems. We want to reassure you that all your Habbo accounts are safe and you don’t need to worry about something happening to you in Habbo.
Last week someone managed to gain unauthorized and unlawful access to a Habbo staff account. No major harm was done, since all events conducted in the Habbo systems are traced and we can undo all the illicit actions this user managed to perform. However, you should note that we are taking this case extremely seriously and our legal team is evaluating the case to determine the appropriate actions we should take.
We also want you to know that it was necessary to ban some accounts in the early minutes of this event. Our Player Support team is now in the process of investigating each incident on a case by case basis. This is an ongoing process that takes time to do properly. Once Player Support has reviewed all of the records they will be able to determine which bans should be removed. You can help to make this process go faster by only reporting a loss or ban once, and allowing Player Support time to investigate and respond.
We thank you for your patience.
