Yesterday we told you about some issues that were being solved regarding Prepaid Cards, and we're happy to report that those have now been solved!
Thank you so much for your patience.
Still experiencing problems?* If you already sent a request for help to the Help Tool, but not heard back yet, there's no need to resend. Our Player Support team will get to your request as soon as possible!
* If you're having problems, but didn't already send a request, you should use
the Habbo Help Tool -- just remember to include answers to the following questions:
- Where did you purchase the Prepaid Card?
- What is the voucher code?
- What error message did you get when you tried to redeem it?
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