If you've experienced problems getting to Habbo Hotel after updating to
Shockwave 11, that could be because of problems in Shockwave. We have
good news for you: new version is available, and it should fix a lot of these issues.
Note: If you can get to the Hotel, you don't need to do anything.
Note: If you have Mac OS, DO NOT UPGRADE your Shockwave (Latest Mac Shockwave version is still broken)
Your Shockwave version should update itself automatically in the next month, but if you have problems with current version, here's how to update it:
Follow these instructions only if you really can't get in! Any other issues you have,
tell us about those in our
Tech Error group forum.
1. Get the latest Shockwave Plugin from Adobe's site, and install it
according to instructions on
Adobe site.
2. You should now be able to get into Habbo.
If this doesn't work, do the following:1. Uninstall Shockwave Plugin with the Shockwave's own uninstaller program. You can
download it from
Adobe site.
2. When you have uninstalled Shockwave Plugin, re-install the
latest version of it.
3. You should now be able to get into Habbo.
The latest Shockwave update should have fixed the
xtras-problem. If you encounter it after all, do the following:
(You can identify xtras-problem with by this message: "This application requires an Xtra (Font...) that either does not exist or failed to initialize properly. Please make sure the appropriate Xtras are in the Xtras folder.")
1. Uninstall Shockwave using the
Shockwave Uninstaller.
2. Select the correct version for installation. The correct is so called "
Full version". Adobe usually offers the "Slim version" in their default download page, but make sure it's the "Full version".
3. Download the latest Shockwave Full version Plugin from Adobe's site, and install it
according to instructions on Adobe site.
If you still cannot get in, report it to us in our Tech Error group forum.
